21.4 C
New York
Sunday, June 28, 2026

This Is Why I Drove to an Angry Customer’s House Right Away

A 1980 Coca-Cola study says an angry customer complains to ten people about your business. In 1980, Coca-Cola did a groundbreaking study on customer satisfaction. Here’s what they found: If a customer complained and their complaint wasn’t resolved well, two scary things would happen… They shared …

This post was originally published on this site

Subscribe
Notify of
0 Comments
Inline Feedbacks
View all comments

Stay Connected

148,747FansLike
396,312FollowersFollow
2,700SubscribersSubscribe

Latest Articles

0
Would love your thoughts, please comment.x
()
x