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Sunday, June 23, 2024

Walmart’s new bet: Biggest U.S. retailer leans into AI-powered shopping

Walmart’s new bet: Biggest U.S. retailer leans into AI-powered shopping

By Ryan Heath, Ina Fried, Hope King, Axios

Walmart, America’s biggest retailer, is digging deeper into generative AI to create a “single, unified retail experience” across stores and online, including generative AI-powered search and an AI-powered product replenishment service.

Driving the news: The mega-retailer announced Tuesday afternoon during CES that a partnership with Microsoft will power a range of new shopping experiences in 2024, drawing on AI models from Microsoft Azure and OpenAI as well as Walmart’s own custom models.

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