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These 3 charts from Microsoft show why technology is making your job harder – and how it can make it better

These 3 charts from Microsoft show why technology is making your job harder – and how it can make it better

By Douglas Broom, World Economic Forum

Do you feel as though your job is getting harder? If so, you’re not alone, as a study commissioned by Microsoft has shown.

The tech giant surveyed 31,000 people in 31 countries for the 2023 Work Trend Index: Annual Report and analyzed trillions of activities carried out in Microsoft 365 software. As well as explaining why work is getting harder, the report also suggests a way to “fix work”.

Put simply, the survey found that workers are drowning in the demands of the digital age. Data, emails, meetings – virtual and in real life – together with growing numbers of digital notifications pour in upon us at a rate that outpaces our ability to process them.

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