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Gong Forecast gets AI upgrade, improving accuracy 20% over CRM revenue forecasting

Gong Forecast gets AI upgrade, improving accuracy 20% over CRM revenue forecasting

By , VentureBeat

Gong, the revenue/sales team software company that recently introduced its own AI-powered audio/video call summarization and insights generator, Call Spotlight, is continuing to bolster its offerings with new AI features.

Today, the eight-year-old company headquartered in San Francisco announced exclusively to VentureBeat that it is launching a new version of Gong Forecast, its revenue forecasting feature for customers, to use in-house machine learning (ML) models trained on 2.5 billion customer interactions.

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