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Reverse Mortgages: Should You Trust Tom Selleck or a Federal Agency

Courtesy of Pam Martens

Tom Selleck in Commercial for AAG

Tom Selleck in Commercial for AAG

The actor Tom Selleck is appearing in a television commercial for American Advisors Group (AAG). The product he is pushing is the company’s reverse mortgages. He gazes sincerely at his TV audience of financially struggling retirees and tells them reassuringly that he’s done his homework on this company.

Remembering that Tom Selleck is an actor and not necessarily a good researcher, we decided to go where every prudent consumer should go first when checking out a financial services company: to the Consumer Financial Protection Bureau’s (CFPB) complaint database. There are 22 complaints against AAG and some are pretty frightening.

Apparently, the CFPB, a Federal agency created under the Dodd-Frank financial reform legislation of 2010, found enough consumer complaints to be valid to take action against AAG. On December 7, 2016 the CFPB fined AAG $400,000 for deceptive advertising and ordered it to change its practices. You can read the full Consent Order here.

AAG is not the only company that has misinformed senior citizens on how reverse mortgages actually work. Last August the CFPB issued a report about how bank employees were selling reverse mortgages to seniors under the guise that this strategy would allow them to reap a larger Social Security benefit down the road by delaying Social Security payments to a later age. The CFPB report found the following:

“The CFPB examined different scenarios and found that, in general, the reverse mortgage loan costs exceed the cumulative increase in Social Security that homeowners would receive in their lifetime by delaying Social Security benefits. Furthermore, using this strategy will likely diminish the amount of home equity available to borrowers later in life. As a result of the diminished equity, borrowers that seek to sell their homes after using this strategy may have limited options for moving to a new location or handling a financial shock.” (You can read our full article here.)

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